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6 years of experience

Skills

Administrative coordination Customer service Calendar management Document maintenance Cross‑functional communication Meeting & project support Quality control Prioritization Microsoft Office Excel Salesforce Shopify CMS PIM Adobe Analytics

Experience

Administrative Coordinator

Joelle Collection

2023-01 -

Coordinate daily requests, project timelines and information updates across Marketing, Creative and Operations teams. Maintain accurate product records, documents and content in Shopify, verifying details and following up on corrections before publication. Support campaign and launch planning by organizing priorities, assets, deadlines and status updates, ensuring seamless cross‑functional execution.

Digital Operations Specialist

Lush

2022-01 - 2023-12

Supported daily digital operations and campaign updates, acting as the primary liaison between internal stakeholders and the operations team. Reviewed information for accuracy, updated systems and resolved requests while respecting tight deadlines and established procedures. Contributed to process improvements that enhanced data reliability and reduced turnaround time.

E‑Commerce Merchandising Specialist

Hudson’s Bay

2021-01 - 2022-12

Maintained organized data and content across six website categories using Salesforce, PIM and Adobe Analytics. Coordinated updates with multiple teams, monitored deliverables and prepared information used for reporting and operational decisions. Ensured product information accuracy, supporting merchandising strategies and promotional campaigns.

E‑Commerce Coordinator

Mackage / SOIA & KYO

2020-01 - 2021-12

Coordinated product launches, system updates and promotional activations, tracking details, approvals and deadlines. Provided day‑to‑day operational support, performed quality checks and communicated issues to the appropriate teams. Helped streamline launch workflows, reducing errors and improving time‑to‑market.

Web Merchandiser

Laura Canada

2019-01 - 2020-12

Reviewed product information, imagery, copy and pricing; maintained accurate records and supported content updates on the e‑commerce platform. Assisted with landing page creation, campaign execution and cross‑team follow‑up in a deadline‑driven environment. Contributed to improved product presentation and consistency across digital channels.

Languages

English

fluent

French

intermediate

Portuguese

native

Spanish

fluent

Contact candidate

Last updated: 1 week ago