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6 years of experience

Skills

Administrative coordination Customer service Calendar management Document maintenance Email correspondence Cross‑functional communication Meeting & project support Quality control Prioritization Organization Microsoft Office Excel Salesforce Shopify Adobe Analytics

Experience

Administrative Coordinator

Joelle Collection

2023-01 -

Coordinates daily requests, project timelines and information updates across Marketing, Creative and Operations teams. Maintains accurate product records and content in Shopify, verifying details and following up on corrections before publication. Supports campaign and launch planning by organizing priorities, assets, deadlines and status updates.

Digital Operations Specialist

Lush

2022-01 - 2023-12

Supported daily digital operations and campaign updates, acting as the liaison between internal stakeholders and the operations team. Reviewed information for accuracy, updated systems and resolved requests while respecting strict deadlines. Ensured procedural compliance and contributed to continuous improvement of digital workflows.

E‑Commerce Merchandising Specialist

Hudson’s Bay

2021-01 - 2022-12

Maintained organized data and content across six website categories using Salesforce, PIM and Adobe Analytics. Coordinated updates with multiple teams, monitored deliverables and prepared information used for reporting and operational decisions. Ensured product information accuracy and supported merchandising strategies.

E‑Commerce Coordinator

Mackage / SOIA & KYO

2020-01 - 2021-12

Coordinated product launches, system updates and promotional activations, tracking details, approvals and deadlines. Provided day‑to‑day operational support, performed quality checks and communicated issues to the appropriate teams. Helped streamline launch processes and improve cross‑functional collaboration.

Web Merchandiser

Laura Canada

2019-01 - 2020-12

Reviewed product information, imagery, copy and pricing, maintaining accurate records and supporting content updates. Assisted with landing page creation, campaign execution and cross‑team follow‑up in a deadline‑driven environment. Contributed to the consistency and quality of the online catalogue.

Languages

English

fluent

French

intermediate

Portuguese

native

Spanish

fluent

Contact candidate

Last updated: 1 week ago