Accommodation Supervisor

About the role

The Accommodation Supervisor oversees the daily operation of staff housing at an IHG hotel in Kuwait, ensuring rooms and common areas meet hotel standards for cleanliness, safety and maintenance. The role combines facilities management with HR administration, supporting colleague wellbeing and accurate record‑keeping.

Key responsibilities

• Manage room allocations, check‑ins, check‑outs and maintain accurate occupancy records.
• Conduct regular inspections and coordinate maintenance, housekeeping and security actions.
• Maintain accommodation inventories of furniture, linen and equipment, handling issuance and replacement.
• Support HR with filing, personnel records, time‑keeping, attendance checks and payroll data preparation.
• Communicate with residents, address concerns and coordinate follow‑up with relevant departments.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Previous experience in staff accommodation, HR administration or hotel operations.
• Strong attention to detail and ability to handle confidential information.
• Good communication skills and ability to work with multicultural teams.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Competitive salary and benefits package, including hotel rates for colleagues and families.
• Learning and career development opportunities, recognition programmes and wellbeing initiatives.
• Duty meals, uniform provision where applicable, and other IHG colleague benefits.