Restaurant Manager

About the role

A full-time Restaurant Manager position is advertised in Kuwait. The manager oversees the day-to-day running of the restaurant, including staff, food quality, customer service, sales and compliance.

Key responsibilities

• Oversee daily restaurant operations and ensure they run smoothly and efficiently.
• Manage, train and supervise staff to maintain high standards of service and performance.
• Ensure excellent customer service and resolve customer complaints promptly.
• Monitor food quality, presentation, portion control and service standards.
• Maintain compliance with food safety, hygiene, health and local regulatory requirements.
• Monitor inventory, stock levels, purchasing and wastage to control costs.
• Prepare staff rosters, manage attendance, shift schedules and manpower needs.
• Monitor sales performance, operating expenses and profitability.
• Coordinate with the kitchen team for timely food preparation and service.
• Keep the restaurant clean, organised and maintained to company standards.
• Handle cash management, billing, POS operations and daily sales reports.
• Implement company policies, SOPs and operational guidelines, and coordinate with management on staff performance and business updates.

Required profile

• Minimum 3-5 years of experience in restaurant management or a similar supervisory role.
• Previous experience in the food and beverage industry is essential.
• Strong leadership, team management and problem-solving skills.
• Good knowledge of restaurant operations, food safety, hygiene and customer service standards.
• Fluency in English is required; Arabic is an advantage.
• Experience with Asian cuisine or international dining concepts is an added advantage.

Required skills

• POS systems
• Inventory management
• Sales reporting