Senior Operation PMO Specialist

About the role

We are looking for an experienced Senior Operations PMO Specialist to support project governance, execution, performance monitoring, and cross‑functional coordination across the organization. The role ensures operational projects are delivered on time, within scope and budget while driving process standardisation, efficiency and continuous improvement.

Key responsibilities

• Develop and implement standardized PMO processes, templates, governance frameworks and project management methodologies.
• Coordinate project workflows, approvals, documentation and operational SOPs to ensure consistency and compliance.
• Track project timelines, milestones, budgets, deliverables and key performance indicators.
• Monitor project progress, identify risks, issues, delays and dependencies, and support mitigation actions.
• Support delivery of critical operational projects such as new site launches, capacity expansions and process improvements.
• Maintain project trackers, action logs, risk registers and status reports with up‑to‑date information.
• Create and maintain project dashboards and KPIs to provide visibility on progress, risks and performance.
• Prepare regular management reports, presentations and updates for senior stakeholders.
• Analyse operational and project data to identify trends, gaps and improvement opportunities.
• Coordinate cross‑functional teams to ensure clear ownership, effective communication and timely completion of deliverables.

Required profile

• Bachelor’s degree in Business Administration, Operations Management, Engineering, Project Management or a related field.
• Minimum 5 years of experience in PMO, Operations, Project Management or Business Operations.
• Proven experience supporting and coordinating cross‑functional operational projects.
• Strong knowledge of PMO governance, project planning, risk management, tracking and performance reporting.
• Excellent analytical and problem‑solving abilities with a focus on data‑driven insights.
• Strong stakeholder management, communication and coordination skills.
• Proficiency in Microsoft Excel and PowerPoint; experience with project management, reporting and dashboard tools is a plus.
• Highly organized with the ability to manage multiple projects, priorities and deadlines.
• Ability to work effectively with cross‑functional teams and senior stakeholders.
• Proactive mindset with meticulous attention to detail and a focus on continuous improvement.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Project management tools
• Reporting tools
• Dashboard tools