Service Sales Engineer – New Business Hunter

About the role

We are looking for a dynamic Service Sales Engineer to join Otis in Kuwait. The role focuses on expanding Otis’s service portfolio by acquiring new contracts and managing existing ones across facility management, real‑estate and government sectors.

Key responsibilities

• Identify and pursue new business opportunities to grow the service portfolio.
• Build and maintain relationships with facility management companies, real‑estate firms and government stakeholders in Kuwait.
• Conduct cold calls, follow up leads and close new service contracts.
• Participate in tender processes and prepare competitive proposals.
• Manage contract renewals, negotiate terms and ensure timely execution.
• Prepare and submit repair proposals, track progress and achieve closure.
• Collaborate with internal teams to meet monthly and quarterly sales targets.

Required profile

• Proven sales experience in the Kuwait market, preferably with facility management, real‑estate or government clients.
• Strong communication, negotiation and cold‑calling abilities.
• Track record of meeting or exceeding sales targets.
• Team‑player attitude and ability to work collaboratively.

Required skills

• Technical knowledge of elevators and related service solutions.