Tailor / Seamstress – Uniform & Guest Services

About the role

As a Tailor (Seamstress) you will ensure staff uniforms are clean, well‑maintained and correctly fitted, while also repairing guest items to uphold a high standard of guest and member experience within a Hilton hotel.

Key responsibilities

• Inspect uniforms for cleanliness and condition, performing minor repairs as needed.
• Alter uniforms to achieve proper fit for team members.
• Support the laundry function, including completing wash cycles, folding linen and storing it correctly.
• Repair guest items and provide valet service for guests.
• Liaise with laundry suppliers and dry cleaners regarding uniform cleaning.
• Assist new staff with uniform issuance and ensure appropriate paperwork.
• Maintain the uniform deposit system in coordination with Finance.
• Control outgoing uniforms, conduct stock takes, and maintain par stocks.
• Store soiled and damaged linen in designated bags and dispose of it properly.
• Maintain the linen room and uniform store, reporting any maintenance or safety hazards.

Required profile

• Positive attitude and strong communication skills.
• Ability to work under pressure, both independently and as part of a team.
• Methodical, well‑organized approach to tasks.
• Previous experience as a Seamstress or Tailor in a hospitality setting.

Required skills

• Proficient sewing machine operation.
• Garment alteration and repair techniques.