VTC Technician I - Secret Clearance

About the role

The VTC Technician I supports video teleconferencing events for V2X’s global operations, ensuring secure and reliable communications for customers in Kuwait. Reporting to the Site Manager, the technician sets up, operates, and maintains VTC equipment while adhering to secret clearance requirements.

Key responsibilities

• Coordinate with customers to verify that all VTC equipment is operational and properly configured.
• Set up and operate VTC consoles, cameras, microphones, digital video recorders, and related audio‑video links.
• Establish secure and non‑secure network connectivity for conferences, including cable routing and signal testing.
• Troubleshoot connectivity and equipment issues in collaboration with local and remote technical control facilities.
• Perform weekly maintenance, configure modems and data timing, and manage the VTC Bridge for circuit support.

Required profile

• Active Secret clearance.
• High school diploma or GED; up to a bachelor’s degree may substitute for experience.
• Minimum five years of experience in video teleconferencing or audio‑video production.
• Ability to work rotating 24/7 shift schedules and meet host‑nation visa and driver’s‑license requirements.

Required skills

• Operation and troubleshooting of VTC conferencing equipment and codecs.
• Experience with Crestron control systems.
• Proficiency with desktop and laptop computers.
• Use of Microsoft productivity software and email client applications.

What we offer

• Company‑paid housing and transportation.
• Completion bonus.
• Tuition reimbursement program.