Account Manager

About the role

The Account Manager is responsible for driving volume, distribution, merchandising, shelving and pricing for trade customers, ensuring brand visibility and meeting company objectives.

Key responsibilities

• Sells volume, distribution, merchandising, shelving and pricing.
• Helps trade customers resell endorsed brands.
• Establishes goodwill with customers and key stakeholders.
• Ensures excellent deployment for shelving, visibility or display contracts.
• Plans, negotiates and executes all customer in‑store activities, events and initiatives on a monthly basis.
• Controls budgets and allocations professionally.
• Ensures payments from trade are collected on time.
• Updates the Unit Manager with accurate data (stocks, estimates, daily sales, pricing, competition, etc.).
• Trains, coaches, monitors and motivates merchandisers regularly.
• Utilizes Efficient Customer Response (ECR) and Category Management approaches where applicable.
• Recommends breakthrough ideas that lead to business development.
• Manages trade inventory levels as per set targets.
• Ensures application of training after formal periods.
• Exerts team‑building efforts supporting colleagues and other functions.
• Adheres to department policies and procedures.
• Performs other related duties as directed by department heads.

Required profile

• Reflects core values and principles in daily interactions with customers, employees, and management.
• Adheres to department policies and procedures.
• Performs other related duties as directed by department heads.