Bill Collector (Kuwait)

About the role

The Bill Collector is responsible for recovering outstanding payments from customers in Kuwait. The role involves regular visits to clients, maintaining positive relationships, and ensuring timely collection of receivables.

Key responsibilities

• Collect outstanding payments and follow up on overdue invoices.
• Visit customers to collect cheques, cash, or other approved payments.
• Communicate with customers via calls, emails, WhatsApp, and personal visits to discuss payment schedules.
• Issue payment reminders and obtain payment commitments.
• Coordinate with Finance and Sales departments regarding customer accounts.
• Prepare daily collection reports and maintain accurate records.
• Escalate difficult collection cases to management.

Required profile

• Bachelor's degree or Diploma in Commerce or a related field.
• 2–5 years of experience in collections, accounts receivable, or customer service, preferably in Kuwait.
• Valid Kuwait driving license.
• Fluency in Arabic and English (preferred).
• Good negotiation, communication, and customer relationship skills.
• Basic knowledge of accounting and accounts receivable processes.
• Strong integrity, professionalism, and organizational abilities.

Required skills

• Proficiency in Microsoft Office.
• Experience with ERP systems (advantage).

What we offer

• Attractive salary and benefits.
• Career growth opportunities.
• Benefits in accordance with Kuwait Labour Law.