Business Continuity & Crisis Management Manager

About the role

The Business Continuity & Crisis Management Manager will lead Accenture Security’s resilience initiatives, overseeing crisis preparedness, response coordination and business continuity programs for clients. This role bridges crisis management and business continuity to deliver an integrated approach to risk and operational resilience.

Key responsibilities

• Lead and support crisis management activities, including preparedness, response coordination, and crisis governance.
• Design, implement, and manage Business Continuity Management (BCM) programs.
• Conduct Business Impact Assessments (BIA) with hands‑on execution and stakeholder engagement.
• Develop and maintain Business Continuity Plans (BCP) and crisis response plans.
• Support and operate crisis management and business continuity platforms/tools.
• Apply and align practices with ISO 22301 (BCMS) and ISO 22300 standards.
• Bridge crisis management and business continuity practices to ensure an integrated resilience approach.
• Collaborate with client stakeholders across risk, compliance, operations, and leadership.

Required profile

• Strong hands‑on experience in crisis management, business continuity, or both.
• Direct experience executing Business Impact Assessments (BIA).
• Experience working with business continuity and crisis management platforms/tools.
• Ability to connect and integrate crisis response and business continuity planning.
• Strong knowledge of ISO 22301 – Business Continuity Management Systems.
• Familiarity with ISO 22300 terminology and principles.
• Crisis‑related certifications are a strong plus.

Required skills

• ISO 22301 (Business Continuity Management Systems) knowledge.
• ISO 22300 terminology and principles.
• Business Continuity Management platforms/tools.
• Crisis Management platforms/tools.