Business Specialist – Sales & Business Development

About the role

SGS, a global testing, inspection and certification company, is hiring a Business Specialist in Kuwait. The role develops new business and grows revenue by promoting certification, audit and training services, while keeping a strong sales pipeline.

Key responsibilities

• Identify prospective clients, expand existing accounts and maintain a strong sales pipeline.
• Promote SGS Academy courses through digital and online sales/marketing and telemarketing.
• Conduct client meetings, presentations and commercial discussions, and coordinate sales campaigns such as mailshots, calls and database updates.
• Achieve agreed sales, revenue and new-business targets.
• Maintain the enquiry and proposal log, including strike-rate analysis and analysis of business lost to competitors.
• Schedule audits and coordinate day-to-day business activities with clients, the regional head office and certifying offices.
• Maintain and update operational databases and systems, including CRM, Salesforce, CERTIQ, SharePoint, BOSS and CATS, and keep client files and internal documents up to date.
• Prepare training materials and certificates, and handle invoicing and payment follow-up with the Finance division.
• Comply with all HSE requirements according to company procedures.

Required profile

• Bachelor's degree, preferably in Engineering or a related discipline.
• 3-5 years of experience in B2B sales or business development.