Client Relations & Business Coordination Officer

About the role

The Client Relations & Business Coordination Officer serves as the primary point of contact for customers, visitors, and partners, ensuring smooth communication across multiple channels. This role supports the management team by handling correspondence, scheduling, and follow‑up activities while coordinating internal and external interactions.

Key responsibilities

• Act as the first point of contact for clients and visitors via showroom, phone, email, and social media.
• Direct inquiries and leads to the appropriate department.
• Coordinate meetings and appointments with clients, suppliers, international partners, and senior management.
• Manage and follow up on general company emails and social media inquiries.
• Facilitate communication and requirements between different company departments.
• Support management with business correspondence, scheduling, and follow‑ups.
• Organise visits and meetings with international partners and suppliers.

Required profile

• Bachelor’s degree or relevant diploma in Business Administration, Marketing, Communications, Public Relations, or a related field.
• 2–5 years of experience in a similar client‑facing or coordination role.
• Valid Kuwait residency (transferable).
• Excellent written and spoken English communication skills.
• Strong organizational, communication, and follow‑up abilities.
• Professional appearance and strong interpersonal skills.
• Ability to interact confidently with clients, suppliers, and senior management.

Required skills

• Microsoft Office