Customer Relations & Sales Officer (Part-Time, Remote)

About the role

We are seeking a motivated individual to join our team as a Customer Relations & Sales Officer. This part‑time, fully remote position focuses on engaging with prospects and existing customers, guiding them through the subscription process, and supporting retention efforts.

Key responsibilities

• Communicate with customers via phone calls and WhatsApp messages.
• Follow up with new leads and existing customers to nurture relationships.
• Conduct welcome, follow‑up, and closing calls to understand needs and provide guidance.
• Convert trial users and interested leads into paying subscribers.
• Maintain accurate records of customer interactions and update communication logs.
• Assist with subscription renewals and help retain existing customers.

Required profile

• Previous experience in sales conversion or customer service.
• Strong verbal communication and follow‑up abilities.
• Organised, reliable, and comfortable working independently.
• Result‑driven mindset with confidence speaking to customers.

Required skills

What we offer

• Part‑time, fully remote work with flexible hours.
• Fixed base salary plus performance‑based bonuses.
• Opportunity to increase earnings through strong results.