Document Controller

About the role

The Document Controller will oversee the intake, handling, and secure storage of all project and departmental documentation. The role ensures that documents are accurately captured, archived, and readily accessible to staff across the organization.

Key responsibilities

• Manage intake, scanning, verification and filing of documents.
• Maintain physical and electronic archives, ensuring proper labeling and storage.
• Retrieve documents for employees and external customers as required.
• Design and update document templates, file types and database structures.
• Check and edit documents for accuracy, compliance and completeness.
• Control the flow of documents in and out of the department.
• Report any errors or issues related to document storage.
• Securely destroy sensitive documents according to policy.
• Update and maintain document management systems and physical records.
• Assist staff with accessing documents through the management system.

Required profile

• Bachelor’s degree in Business Administration or Record Management.
• Minimum 2 years of experience in document, archive or records management.
• Familiarity with regulations governing document retention and handling.
• Strong attention to detail and excellent typing and report‑writing abilities.
• Proactive approach to database changes and query handling.

Required skills

• Xerox DocuShare
• CAPSYS Capture
• OnlyOffice
• Rubex
• Sharepoint
• DocuWare Cloud
• Microsoft Office