Events Services Supervisor

About the role

The Events Services Supervisor ensures seamless execution of banquet and event services, maintaining high standards of presentation, guest satisfaction, and team coordination at the JW Marriott property in Kuwait.

Key responsibilities

• Supervise staff to work together as a cohesive team, inspect grooming and attire, and address any deficiencies.
• Set up banquet areas, ensure cleanliness, proper furniture/equipment placement, and maintain table set‑ups according to group requirements and company standards.
• Communicate with guests and other departments to fulfill special banquet arrangements and address service needs.
• Document relevant information in department logbooks and report safety incidents or unsafe conditions.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating employees.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience and 1 year of supervisory experience.
• Ability to perform physical tasks such as lifting up to 50 lb unaided and up to 75 lb with assistance.
• Strong communication skills, professional appearance, and ability to maintain confidentiality.