IT Sales Manager – Enterprise & SMB

About the role

An experienced IT Sales Manager is sought in Kuwait, with 7+ years of IT sales experience and a proven record selling to enterprise customers and small and medium-sized businesses (SMBs). The role drives customer acquisition, tender pursuit, vendor partnerships and portfolio expansion, and aims to turn an emerging IT business or brand into an established market presence with minimal supervision.

Key responsibilities

• Acquire new enterprise and SMB customers through prospecting, networking, referrals and direct engagement.
• Sell IT hardware, software, networking, cybersecurity, cloud, backup and managed services according to customer needs.
• Own the full sales cycle, from lead generation and qualification to proposals, negotiation, closing and delivery coordination.
• Identify public- and private-sector IT tenders, coordinate technical and commercial submissions and follow-ups to award.
• Build vendor and distributor relationships for better pricing, payment and credit terms, and deal registration.
• Work with technology partners to expand the portfolio and increase sales across enterprise and SMB accounts.
• Develop existing accounts through cross-selling, upgrades, maintenance contracts, subscriptions and renewals.
• Collaborate with presales, technical, procurement and delivery teams, and achieve revenue and gross profit targets.
• Maintain CRM records, pipelines, forecasts and performance reports.

Required profile

• Minimum 7 years of IT sales experience, including expanding solution portfolios and growing business through partner relationships.
• Proven track record of meeting sales and profitability targets, with an established network of enterprise and SMB customers in Kuwait.
• Experience building an IT business, brand or product portfolio from an early stage.
• Hands-on experience preparing and pursuing IT tenders in Kuwait.
• Bachelor's degree in business, IT, engineering or a related field; equivalent experience considered.
• Valid Kuwait driving licence and willingness to attend customer meetings across Kuwait.

Required skills

• Sound knowledge of IT infrastructure, networking, cybersecurity, cloud services, software licensing and support contracts.
• Strong communication, presentation, negotiation and account management skills.
• CRM experience for pipeline management and reporting.
• English proficiency; Arabic is an advantage.

Candidates apply by submitting a CV with a brief summary of their sales achievements in Kuwait, such as targets versus results, new accounts, deal sizes, tender successes and examples of business growth.