Junior IT Support Engineer – Immediate Start in Kuwait

About the role

We are seeking a motivated Junior IT Support Engineer to join our team in Al Qurain, Kuwait. The role offers an immediate start and provides an excellent entry point for recent graduates or candidates with up to three years of experience in IT support. You will work on-site, delivering first‑line technical assistance to internal users.

Key responsibilities

• Respond to and resolve hardware and software incidents reported by end‑users.
• Diagnose and troubleshoot networking issues, including TCP/IP configuration, router and switch connectivity, and Wi‑Fi problems.
• Assist users of ERP systems, providing basic support and escalating complex cases.
• Maintain accurate incident records and contribute to knowledge‑base documentation.
• Collaborate with senior IT staff to ensure system stability and security.

Required profile

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or a related field.
• Fresh graduates are welcome; 1–3 years of IT support experience is preferred.
• Current residence in Kuwait.
• Strong command of English and good communication skills.

Required skills

• Hardware troubleshooting
• Software troubleshooting
• Basic networking concepts (TCP/IP, routers, switches, Wi‑Fi)
• Familiarity with ERP systems (advantage)

What we offer

• Competitive salary ranging from KWD 250 to KWD 300 per month, based on experience and skills.
• Full‑time, on‑site position with immediate joining.
• Opportunity to develop technical expertise in a supportive environment.