L2 Fraud Analyst (Banking) - Remote then Onsite Kuwait

About the role

Capitex, a financial crime compliance talent provider, is recruiting an L2 Fraud Analyst for a 6-month consultancy engagement with a leading Kuwaiti bank's 24/7 digital fraud operations function. The first two months are fully remote, then the role moves onsite to the bank's offices in Kuwait City from month 3, which is a firm requirement. The analyst works under the bank's direction alongside a Capitex team of L1 analysts, a senior fraud investigator and a fraud data analyst.

Key responsibilities

• Investigate and dispose of escalated fraud alerts across online and mobile banking, cards, payments and account takeover.
• Handle complex fraud typologies end to end, such as APP and social engineering scams, mule activity, device and session anomalies, and first-party and friendly fraud.
• Make and document risk decisions (block, restrict, release, escalate) within the bank's risk appetite and SLAs.
• Give quality feedback and coaching to the L1 team and act as a referral point during shifts.
• Share rule and threshold tuning observations with the fraud data analyst to reduce false positives.
• Support case documentation to an evidential standard, including input to SAR/STR referrals where required.

Required profile

• 4+ years in fraud operations within banking or payments, with at least 2 years at L2/escalation/investigation level.
• Available to start in August 2026 and willing to relocate to Kuwait City for months 3 to 6, with accommodation supported by a housing allowance.
• Short answer availability and notice period, and a passport with at least 12 months' validity remaining.
• GCC banking experience and Arabic are a plus.

Required skills

• Hands-on experience with enterprise fraud monitoring platforms such as FICO Falcon, NICE Actimize, SAS Fraud Management or equivalent.
• Case management tools.
• Strong working knowledge of digital banking fraud typologies and controls in a real-time environment.
• Defensible decision-making under SLA pressure and clear written case narration in English.

What we offer

• 6-month consultancy agreement with possible extension on client renewal.
• Competitive all-inclusive monthly consultancy fee, plus a housing allowance during the onsite phase.
• Visa, work authorisation and payroll arranged through the employer-of-record partner.
• Laptop provided by Capitex; client systems access configured by the bank.