Officer - Academic Administration

About the role

The Academic Administration Officer provides comprehensive administrative support to ensure smooth operations within the Office of the Dean. This role serves as a primary point of contact for students and faculty, delivering high‑level client service in a university environment.

Key responsibilities

• Deliver administrative and clerical assistance to the department, managing multiple projects simultaneously.
• Collect, prepare, and file background documents while adhering to university policies.
• Act as the first point of contact for the Office of the Dean, handling student inquiries and providing timely support.
• Draft routine and non‑routine correspondence, including memos, letters, and emails.
• Maintain a secure filing system for confidential records.
• Support semester‑time preparation: update student lists, manage timetables, and contact students regarding schedule changes, registration issues, attendance, and withdrawal processes.
• Perform additional duties as required.

Required profile

• Strong organizational skills with the ability to prioritize tasks.
• Excellent written and verbal communication.
• Attention to detail and ability to handle confidential information.
• Familiarity with university rules and regulations.

Required skills

What we offer

• Opportunity to work in a dynamic academic environment.
• Professional development and exposure to higher‑education administration.