Pet Nutrition & Care Advisor

About the role

Pet Point Kuwait, which offers pet food, supplies, grooming and swimming services, is hiring a Pet Nutrition & Care Advisor on site in Kuwait. This is a non-clinical advisory position covering nutrition, product guidance and pet care education, and it does not include diagnosis, prescribing, medical treatment or surgery.

Key responsibilities

• Advise customers in-store, by telephone and through chats on suitable food, vitamins, supplements and everyday pet care.
• Train sales and customer service staff on nutrition, product knowledge and responsible recommendations.
• Train and monitor grooming and swimming staff on hygiene, disinfection, humane handling, visual pre-service checks and safe service procedures.
• Identify product needs and coordinate with Purchasing to develop the product range.
• Appear on the company's social media to present educational videos and pet nutrition and care tips.
• Recognize concerns needing clinical assessment and direct customers to a veterinary clinic.

Required profile

• Bachelor's degree in Veterinary Medicine.
• At least two years of relevant companion animal experience, with strong knowledge of nutrition and care products.
• Currently based in Kuwait.
• Excellent spoken and written Arabic; proficiency in the Kuwaiti dialect preferred.
• Good English communication skills.
• Confidence and willingness to appear on camera.