Product Operations Manager – Grocery Platform

About the role

Keeta is building its grocery ecosystem in Kuwait and needs a Product Operations Manager to shape and scale the end‑to‑end platform. You will work across user, merchant, fulfillment and picker experiences, turning strategy into high‑impact products.

Key responsibilities

• Define and execute product strategy for user, merchant, fulfillment and picker platforms.
• Drive the full product lifecycle from requirements gathering through launch and continuous optimisation.
• Build and optimise category structures, item libraries and product data models, establishing governance processes.
• Partner with engineering to review technical solutions, assess feasibility and ensure high‑quality product experiences.
• Collaborate with Operations, Commercial and Data teams to prioritise initiatives and deliver product improvements.
• Monitor key business metrics, develop SOPs and scalable operation frameworks to support long‑term growth.

Required profile

• Bachelor’s degree with at least 3 years of experience in product management or product operations.
• Experience in e‑commerce, grocery, retail, local services or marketplace platforms is highly preferred.
• Strong understanding of product lifecycle management, prototyping and data‑driven development.
• Comfortable discussing technical architecture and system design with engineering teams.
• Analytical mindset with the ability to translate business data into product decisions.
• Excellent English communication skills; international market experience is a plus.

Required skills

What we offer

• Opportunity to build Keeta’s overseas grocery business from the ground up.
• Ownership of high‑impact products influencing customers, merchants and fulfillment partners.
• Collaboration with world‑class product, engineering, commercial and operations teams.
• Fast‑growth environment with significant ownership and career acceleration.