Quality Assurance & Food Safety Manager

About the role

The Quality Assurance & Food Safety Manager oversees and leads quality control operations in a manufacturing plant. The role covers product quality and food safety across the company, ensuring compliance with FSMA and GFSI requirements such as HACCP, SQF and FSVP, and keeping senior management informed on key quality developments.

Key responsibilities

• Ensure the Quality Manual, procedures and work instructions are followed, with changes made according to the system.
• Perform regular quality checks of mills, factories, warehouses and storage containers, and run quality assurance audits against industry best practices.
• Map customer requirements, identify improvement areas and implement measures to maximise satisfaction.
• Maintain and improve food safety management systems (HACCP, BRC or similar) and work with the QA team to integrate food safety into the quality management system.
• Monitor supplier performance for food safety and investigate customer complaints, finding root causes and taking corrective action.
• Keep the workspace within GMP and 5S standards, follow hygiene and uniform requirements, and report hazards.
• Prepare timely and accurate departmental statements and reports.

Required profile

• Bachelor of Technology in Food Technology, or BS in Food Science, Food Technology or a related field.
• 5-7 years of experience in food safety and quality control systems.

Required skills

• Knowledge of food safety and quality standards.
• Knowledge of quality control techniques and food production processes.