Sales Associate – Retail & Customer Service

About the role

The Sales Associate role at Al-Yasra Group in Al Farawaniyah, Kuwait, offers a dynamic environment for individuals passionate about retail and customer service. You will receive comprehensive training and have opportunities for growth within a supportive team culture.

Key responsibilities

• Engage with customers, understand their needs and provide tailored product recommendations.
• Maintain an organized, visually appealing sales floor by restocking merchandise and updating displays.
• Process transactions accurately using the point‑of‑sale system.
• Assist in inventory management through regular stock checks and reporting discrepancies.
• Provide after‑sales support, addressing inquiries and resolving issues promptly.
• Participate in team meetings to discuss sales strategies and share feedback.
• Help train new sales associates by sharing best practices and company policies.

Required profile

• Excellent communication skills to engage customers effectively.
• Strong organizational abilities to keep the sales environment neat.
• Ability to work collaboratively in a team‑oriented setting.
• Customer‑service orientation with a focus on building lasting relationships.
• Adaptability to quickly learn new products and industry trends.
• Problem‑solving skills to address customer concerns.