Security Officer
IHG Hotels & Resorts
وصف الوظيفة
About the role
The Security Officer will ensure the safety and security of guests, staff, and property across all areas of the hotel. Working closely with front‑office, housekeeping and engineering teams, you will maintain a visible presence and respond promptly to any incidents or emergencies.
Key responsibilities
- Conduct routine patrols of public areas, back‑of‑house, accommodation zones and the perimeter according to schedule.
- Monitor CCTV screens continuously and report any irregularities immediately.
- Check and secure all access points, doors and emergency exits.
- Verify colleague and visitor identification before granting access to restricted areas.
- Assist guests with directions, inquiries and support in a courteous manner.
- Record all incidents, observations and activities in the daily security logbook.
- Perform routine checks on fire safety equipment such as extinguishers, alarms and emergency lighting.
- Respond promptly to alarms, disturbances or emergency calls.
- Support crowd control during events, functions and peak operational hours.
- Coordinate with other departments for any security‑related concerns and ensure proper handling of keys, passes and security equipment.
Required profile
- Previous experience in security, loss prevention or a similar role, preferably within a hotel environment.
- Basic knowledge of safety, security and fire procedures.
- Good communication skills in English; Arabic is an advantage.
- Physically fit and able to stand and patrol for extended periods.
- Ability to remain calm under pressure and respond effectively in emergency situations.
- High level of integrity, professionalism and attention to detail.
What we offer
- Competitive salary and benefits package, including duty meals and accommodation support where applicable.
- Opportunities for career growth and internal transfers across IHG’s global network.
- World‑class learning and development through IHG University.
- Inclusive workplace that lives by the purpose of True Hospitality for Good.
- Employee rates and discounts across IHG hotels worldwide.
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IHG Hotels & Resorts