Service Crew Member – Gym Front Desk & Operations

About the role

Oxygen Gym is looking for energetic, customer‑focused Service Crew members to ensure a welcoming and clean environment for all members. You will be the first point of contact, supporting front‑desk operations and maintaining the gym’s facilities.

Key responsibilities

• Greet members and visitors in a friendly, professional manner.
• Assist with general inquiries, guide members to facilities, and handle check‑ins and visitor registrations.
• Maintain cleanliness and organization of the reception area, gym floor, changing rooms, and common areas.
• Replenish towels, toiletries, drinking water, and other consumables.
• Report damaged equipment, maintenance issues, accidents, hazards, and unsafe conditions promptly.
• Answer phone calls, respond to inquiries, and support membership questions.
• Collaborate with reception staff, trainers, housekeeping, and management.
• Attend staff meetings and training sessions.

Required profile

• Previous experience in customer service, hospitality, retail, or fitness is an advantage.
• Good communication and interpersonal skills; basic English (Arabic is a plus).
• Friendly, well‑groomed, professional appearance with a positive attitude.
• Ability to work efficiently in a fast‑paced environment and stand for extended periods.

Required skills