Guest Relation Officer (Female)

Grand Hyatt · Koweït

Junior 🇬🇧 English

Job description

About the role

As a Guest Relation Officer at Grand Hyatt Kuwait City, you will support the smooth operation of the Guest Relations Department within the Rooms Division. You will work in line with Hyatt International’s corporate strategies and brand standards, ensuring high‑quality service for guests, employees and owners.

Key responsibilities

Assist in the daily management of the Guest Relations Department to ensure efficient service delivery.
Coordinate with other rooms‑division teams to uphold brand standards and operational procedures.
Handle guest inquiries and resolve issues promptly, maintaining a positive guest experience.
Support the implementation of corporate strategies and departmental initiatives.

Required profile

Relevant degree or diploma in Hospitality or Tourism Management.
Minimum two years of experience in hotel operations.
Strong problem‑solving, administrative and interpersonal abilities.
Fluency in Arabic is mandatory.

Required skills

Arabic language proficiency.

Questions fréquentes

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Published 1 month ago

Expires 3 weeks from now

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Grand Hyatt

Koweït

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