Head of Department – Business Solutions

About the role

The Head of Department – Business Solutions will lead Al Mulla Electronics’ Business Solutions sales across Commercial Air‑Conditioning, Information Display and IT product solutions. The role is responsible for driving growth, managing key accounts and delivering end‑to‑end technical and commercial support.

Key responsibilities

• Develop and execute sales strategies for CAC, ID and IT product portfolios, including VRFs, split systems, packaged units, commercial TVs, digital signage and video walls.
• Own the profit‑and‑loss for the Business Solutions department and achieve revenue and profitability targets.
• Identify new business opportunities, build strategic partnerships with sales partners, contractors and customers, and forecast sales and project timelines.
• Oversee daily B2B sales operations, from order processing to contract negotiation and customer service.
• Monitor market trends, competitor activity and customer satisfaction to adjust tactics proactively.
• Lead, mentor and develop the sales team, setting KPIs, conducting performance reviews and fostering a high‑performance culture.
• Provide product training and technical support to internal sales engineers, key accounts and external partners.

Required profile

• Bachelor’s degree in engineering or business (as stated in the posting).

Required skills

• Knowledge of Commercial Air‑Conditioning systems (VRF, single‑ and multi‑split, packaged units).
• Familiarity with Information Display solutions (commercial televisions, digital signage, video walls).
• Understanding of IT product solutions and systems.

What we offer

• Opportunity to lead a high‑impact department within a leading electronics distributor.
• Strategic role with responsibility for profit and growth.
• Collaborative environment with strong industry partners.