Restaurant Reservation Agent
Hilton · Koweït
Job description
About the role
Join Hilton’s Hotels team as a Restaurant Reservation Agent and become the first point of contact for guests seeking dining experiences. You will create memorable stays by handling reservation inquiries with warmth, professionalism, and a genuine passion for hospitality.
Key responsibilities
- Provide exceptional customer service by responding promptly and courteously to guest and team member inquiries.
- Secure restaurant bookings, converting inquiries into confirmed reservations while managing special requests.
- Maintain meticulous records of all reservations, including guest details, contact information, and any special accommodations.
- Utilize proactive selling techniques to promote special menus, events, and dining experiences, maximizing restaurant revenue.
Required profile
- A passion for delivering hospitality that brightens guests’ days.
- Integrity and a commitment to doing the right thing.
- Leadership qualities that inspire colleagues.
- Team‑oriented mindset that drives collaborative outcomes.
- Strong sense of ownership and accountability.
- Ability to act with urgency and discipline in every interaction.
Required skills
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Published 3 weeks ago
Expires 1 month from now
19 views · 0 interested
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Hilton
Koweït