Team Leader – Automotive Service
Alghanim Industries - Food and Beverage · Hawalli
Job description
About the role
The Team Leader will drive improvements in the Customer Service Index by ensuring prompt customer service, timely delivery and adherence to the FIRFT principle, ultimately boosting revenue.
Key responsibilities
- Monitor and control jobs to achieve high productivity, customer satisfaction and low re‑work rates.
- Ensure each job is completed within the promised delivery time and perform quality checks and road testing.
- Open and process job cards, evaluate technician performance and arrange training or coaching as needed.
- Maintain health and safety standards, keep tools and equipment in good order and uphold housekeeping standards.
Required profile
- 3‑5 years of experience working in a dealership environment.
- Good command of both English and Arabic.
- Diploma in Automobile Engineering.
Required skills
- Proficiency with MS Office applications.
- Computer literacy.
- Knowledge of automotive service techniques and diagnostic tools.
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Published 17 hours ago
Expires 1 month from now
6 views · 0 interested
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Alghanim Industries - Food and Beverage
Hawalli
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