Accommodation Supervisor – Hospitality Operations

About the role

Every day is different, but you’ll mostly be overseeing the daily operation of colleague accommodation, ensuring rooms and common areas meet hotel standards for cleanliness, safety and maintenance.

Key responsibilities

• Manage room allocations, check‑ins, check‑outs and maintain accurate occupancy records.
• Conduct regular inspections and coordinate with Engineering, Housekeeping, Security and other departments for maintenance and repairs.
• Maintain accommodation inventories of furniture, equipment and linen, and oversee issuance and replacement.
• Support HR with personnel record filing, time‑keeping, attendance checks and payroll preparation.
• Facilitate onboarding and separation by arranging accommodation for new joiners and departing colleagues.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management or a related field.
• Previous experience in staff accommodation, HR administration, hotel operations or a similar supervisory role.
• Strong communication and interpersonal skills with the ability to work with diverse cultures.
• Ability to handle confidential employee information responsibly.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Competitive salary and benefits package.
• IHG colleague and friends & family hotel rates.
• Learning and career development opportunities.
• Recognition programmes, wellbeing initiatives, duty meals and uniform where applicable.