Accommodation Supervisor

About the role

The Accommodation Supervisor ensures guests enjoy a comfortable stay by overseeing all accommodation services. You will lead a team, maintain high quality standards, and resolve guest issues promptly, contributing to the overall success of a dynamic hospitality business.

Key responsibilities

• Supervise accommodation staff and manage daily operations.
• Ensure guest satisfaction through prompt, courteous service.
• Maintain high standards of cleanliness and organization across all rooms and public areas.
• Coordinate with other departments to deliver a seamless guest experience.
• Handle guest complaints and resolve issues effectively.
• Monitor inventory levels and order supplies as needed.
• Train staff on best practices and company policies.

Required profile

• Minimum 3 years of experience in accommodation supervision or a similar hospitality role.
• Strong leadership and interpersonal abilities.
• Excellent verbal and written communication skills.
• Ability to work flexible hours, including weekends and holidays.

Required skills

• Proficiency with accommodation management software.

What we offer

• Opportunities for career advancement within a growing hospitality company.
• Dynamic, fast‑paced work environment focused on guest satisfaction.