Administrative Assistant

About the role

The Administrative Assistant will support delivery operations by coordinating and tracking shipments, communicating with riders, and ensuring that delivery data is accurate and up‑to‑date. The role relies heavily on the Odoo ERP system to monitor delivery status and respond promptly to inquiries, helping the team meet key performance indicators.

Key responsibilities

• Coordinate and monitor delivery operations, ensuring timely responses to riders and issue resolution.
• Track and update delivery status using the Odoo ERP system.
• Handle rider inquiries to support KPI achievement.
• Maintain vehicle and delivery data, organize fleet documentation, and assist in report generation.
• Provide general administrative support to ensure smooth team workflow.
• Collaborate with other departments to resolve delivery‑related problems.

Required profile

• Proficiency in Microsoft Office, especially Excel and Word.
• Strong written and spoken English communication skills.
• High accuracy and attention to detail in repetitive tasks.
• Effective time‑management and organizational abilities.
• Administrative or ERP‑related training is an advantage.

Required skills

• Microsoft Excel
• Microsoft Word
• Odoo ERP system