Assistant Laundry Manager

About the role

The Assistant Laundry Manager at the Four Seasons Kuwait oversees all laundry operations, including guest laundry, dry cleaning, staff uniforms, linen processing and specialty garment care. The role ensures efficient workflow and timely delivery while maintaining luxury brand standards, leads and develops the laundry team, and works closely with Housekeeping, Rooms Division, Spa, Food & Beverage and other departments.

Key responsibilities

• Oversee all laundry operations and ensure timely delivery of laundry services.
• Lead, motivate and develop the laundry team, including training, coaching, performance reviews and succession planning.
• Run preventive maintenance programmes for laundry equipment and coordinate repairs and service contracts with engineering and external vendors.
• Prepare and manage the department's annual operating budget, monitor labour costs, supplies, chemicals, utilities and external laundry expenses.
• Control linen inventory levels and set par stock requirements.
• Handle guest concerns about laundry services promptly and professionally.
• Work with other hotel departments to support hotel operations.

Required profile

• Minimum 3-5 years of laundry management experience in a luxury hotel environment.
• Experience managing industrial laundry equipment and chemical usage.
• Strong leadership, coaching and team development skills.
• Financial acumen with experience in budgeting, forecasting and cost control.
• Knowledge of health, safety, hygiene and environmental standards.
• Excellent communication skills and the ability to collaborate across departments.

Required skills

• Strong knowledge of commercial laundry operations, fabric care, stain removal techniques and garment handling.
• Computer proficiency, including Microsoft Office and hotel management systems.

What we offer

• Full board one-bedroom accommodation in a high-quality, well-resourced compound.
• Complimentary nights at Four Seasons hotels worldwide.
• Paid home leave tickets and regular social and sporting events.
• Quality employee meals and transportation to and from work.
• Free Wi-Fi in accommodation and employee transport buses.
• The hotel will apply for the work authorization for the successful candidate.