Client Relations Officer

Zad · Koweït et périphérie

Onsite 🇬🇧 English

Job description

About the role

The Client Relations Officer will work on‑site at ZAD’s call centre in the Kuwait City Metropolitan Area. This full‑time position involves handling both inbound and outbound calls, addressing client inquiries, and ensuring a high level of customer satisfaction through clear communication and effective service delivery.

Key responsibilities

Manage client relationships and maintain accurate records of interactions.
Handle inbound calls, respond to client questions, and provide information about ZAD’s services.
Make outbound calls for follow‑up, feedback collection, and issue resolution.
Identify and resolve client issues promptly, escalating when necessary.
Maintain service quality standards and meet daily call targets.

Required profile

Fluent in the local accent required for effective client communication.
Available to work rotating shifts; only morning shift is offered to female candidates.
Full‑time availability, five days a week, eight hours per day.
Strong interpersonal skills and a customer‑focused attitude.

Required skills

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Zad.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in Kuwait.

Salaries by job title

Inpatient Rehab Documentation Coordinator 21
Sales Associate 20
Senior Accountant 16
Marketing Manager 15
Patient Care Tech I – 2nd Floor Rehab 14
Patient Care Tech I – 3rd Floor Rehab 12
Operations Manager 12
Marketing Executive 11

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

Published 1 month ago

Expires 6 hours from now

101 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

Zad

Koweït et périphérie

Related job offers

Emplois à Koweït et périphérie Métier : Call Centers & Telesales