Employee Relations Officer

About the role

The Employee Relations Officer serves as the primary point of contact for all employee relations matters, providing day‑to‑day HR support and ensuring smooth HR operations across the organization. This role works closely with supervisors and project teams to address workplace issues, while escalating complex cases to the HR Manager.

Key responsibilities

• Act as the first point of contact for employee relations inquiries and provide routine HR assistance.
• Administer employee leave, attendance, and overtime in line with company policies.
• Prepare and manage employment documents such as contracts, letters, certificates, and other HR correspondence.
• Validate attendance records, timesheets, and related data to support payroll processing.
• Coordinate onboarding and separation activities, including documentation, clearances, exit interviews, and final settlements.
• Assist in handling employee grievances, disciplinary actions, and workplace issues in collaboration with supervisors.
• Perform additional Employee Relations and HR duties as assigned by management.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Fresh graduates are encouraged to apply.
• Strong communication and interpersonal abilities.
• Fluency in both English and Arabic.

Required skills

• Knowledge of SAP ERP (preferred).