Head of Technical Department

About the role

GO Digital, a digital solutions and marketing agency in Kuwait, is looking for a Head of Technical Department to join its team on-site in Sharq. The role combines technical department management with B2B technical sales: you will drive sales for software systems and custom web/app development services while leading the technical team to deliver projects and provide ongoing client support.

Key responsibilities

• Drive B2B sales for proprietary systems, Bitrix24 CRM solutions, Omniwaves and custom web/mobile app development, and achieve revenue and growth targets for the Systems & Development division.
• Conduct technical consultations, product demos and scoping sessions with prospective clients to turn their needs into winning technical proposals.
• Lead, supervise and mentor developers and technical partners, define technical standards, oversee architecture and infrastructure, and drive R&D of emerging technologies.
• Work with marketing, design and strategy teams so technical outputs match business goals.
• Oversee active projects end-to-end, from requirements and resource planning to deployment and handover.
• Act as the main technical escalation point for existing clients, ensuring system stability, post-launch support and account retention.

Required profile

• Bachelor's degree or higher in Computer Science, Information Technology, Engineering or a related field.
• 5+ years of experience in web and mobile app development, system architecture, APIs and CRM platforms.
• Proven track record in B2B technical sales, pre-sales engineering or IT solutions selling.
• Team management experience and hands-on technical support experience.
• Background in R&D and solid project management skills.
• Currently based in Kuwait with a transferable residency (Visa 18), a valid Kuwaiti driving licence and a personal vehicle for on-site work in Sharq.

Required skills

• Fluent Arabic and English, with strong business communication, proposal writing and presentation skills.
• Web and mobile app development, system architecture, APIs and CRM platforms.
• Technical sales and pre-sales consulting.

What we offer

• Monthly base salary of 700 to 950 KWD depending on experience.
• Sales commission on top of the base salary, paid after sales targets and on-time project delivery.
• Residency transfer (Visa 18) and benefits in line with Kuwait Labour Law.

Candidates can apply through LinkedIn or via the company's careers portal.