Property Administration Intern – Residential Lettings

About the role

This 3‑month internship offers a hands‑on introduction to residential property management for St John Lettings’ London portfolio, operating from the company’s Kuwait office. Working closely with the Property Manager and Property Administrator, you will support day‑to‑day activities across tenant relations, marketing, inspections and record‑keeping while gaining practical experience of the UK lettings cycle.

Key responsibilities

• Respond to routine tenant enquiries and forward complex issues to senior staff.
• Prepare welcome and move‑out communications, and schedule check‑in, check‑out and mid‑term inspections.
• Assist with re‑marketing vacant units, update listings on Zoopla and the company website, and maintain social‑media content.
• Coordinate maintenance appointments and track contractor progress.
• Enter data, file documents, and keep internal tracking sheets, Airtable and Yardi up to date.
• Support renewal communications, maintain a renewals log and contribute to occupancy and rent‑roll reporting.
• Help develop marketing material and a regular tenant newsletter.

Required profile

• Current student or recent graduate who is organised, detail‑oriented and eager to learn.
• Strong initiative and interest in real estate, property management and marketing.
• Ability to communicate clearly and work collaboratively with a remote team.

Required skills

• Microsoft Outlook
• Airtable
• Yardi
• Zoopla
• Dropbox
• Social‑media platforms (e.g., Facebook, Instagram)