Room Attendant – Guest Services

About the role

You will ensure guest rooms are maintained to the highest standards, creating a memorable stay for each visitor. The role involves daily housekeeping duties, guest assistance, and coordination with other hotel departments.

Key responsibilities

• Prepare and clean rooms according to established standards, ensuring each room feels special for guests.
• Assist guests with requests such as extra toiletries, directions, or lost‑and‑found items.
• Report room status, repairs needed, and supply levels to the supervisor.
• Monitor and control housekeeping supplies, aiming to minimise waste.
• Log and reunite lost‑and‑found items following hotel procedures.
• Participate in deep‑cleaning projects and occasional turndown duties.
• Collaborate with other departments to maintain overall hotel quality and service.

Required profile

• Attention to detail and a commitment to maintaining high cleanliness standards.
• Ability to follow safety procedures and wear protective equipment when required.
• Organised, with good inventory‑management skills to minimise waste.
• Team‑oriented mindset and clear communication with supervisors and other staff.