Room Attendant

About the role

Join IHG Hotels & Resorts as a Room Attendant and help create spotless, welcoming spaces for guests. You will maintain high standards of cleanliness and comfort in guest rooms, ensuring every stay feels like home.

Key responsibilities

• Clean and service assigned guest rooms to brand standards, including making beds, changing linens, dusting, vacuuming, and replenishing amenities.
• Inspect rooms and ensure they are ready for guest arrival on time.
• Report maintenance issues, damage, or lost & found items to the supervisor promptly.
• Restock housekeeping trolleys and supplies at the end of each shift.
• Follow health, safety, and hygiene procedures, using cleaning chemicals and protective equipment correctly.
• Respect guest privacy and handle belongings with care.
• Assist with special cleaning projects, deep cleaning, or public area cleaning as needed.
• Coordinate with front office and engineering teams for seamless service.

Required profile

• Previous housekeeping experience in a hotel is preferred but not mandatory.
• Keen eye for detail, cleanliness, and organization.
• Physically fit and able to handle repetitive tasks in a fast‑paced environment.
• Positive attitude, team spirit, and willingness to learn.
• Flexibility to work varied shifts, including weekends and public holidays.
• Basic English communication skills; additional languages are a plus.

Required skills

• Use of cleaning chemicals
• Dusting
• Cleaning
• Making beds
• Health safety and hygiene procedures
• Protective equipment
• Changing linens
• Vacuuming
• Replenishing amenities

What we offer

• Supportive and inclusive work environment.
• Comprehensive training and growth opportunities within IHG.
• Recognition programs and career development pathways.
• Competitive salary and benefits aligned with industry standards.