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Senior Presales Digital Transformation Solutions Architect

stc Kuwait · Koweït

Senior 🇬🇧 English
TOGAF Oracle Cloud Infrastructure SAP BTP Salesforce ServiceNow Microsoft Power Platform ERP CX CRM ITSM low-code automation analytics

Job description

About the role

E-portal is seeking a Senior Presales Digital Transformation Solutions Architect to act as the department’s broadest business‑technology architect. You will translate enterprise strategy into concrete transformation roadmaps covering process digitization, application modernization, workflow automation, integration, data redesign, platform adoption, and change enablement.

Key responsibilities

  • Lead current‑state and future‑state assessment workshops across business processes, applications, integrations, data, governance, customer journeys, and operating model pain points.
  • Design transformation architectures and phased roadmaps that blend process improvements with platform change, integration sequencing, data strategy, security, and adoption planning.
  • Identify enterprise application and workflow opportunities across ERP, CX, CRM, ITSM, low‑code automation, analytics, and digital adoption.
  • Build executive‑ready business cases, capability maps, architecture narratives, transformation roadmaps, and operating model recommendations.
  • Conduct demonstrations, pilot concepts, and solution options involving enterprise applications, workflow platforms, integration layers, and automation services.
  • Collaborate with delivery leaders to ensure presales designs include realistic implementation governance, change management, KPIs, and benefit tracking.

Required profile

  • Minimum 11 years of experience in enterprise architecture, consulting, applications, integration, process transformation, digital platforms, or business technology strategy.
  • Strong client‑facing experience in presales or advisory roles.
  • TOGAF Enterprise Architecture certification (mandatory).
  • Bachelor’s degree; master’s degree is a plus (majors: enterprise architecture, information systems, business transformation, management, or MBA).

Required skills

  • TOGAF certification
  • Oracle Cloud Infrastructure (OCI) – Architect Professional
  • SAP Business Technology Platform (BTP) – Solution Architect
  • Salesforce – Technical Architect
  • ServiceNow – Technical Architect
  • Microsoft Power Platform – Solution Architect Expert
  • Experience with ERP, CX, CRM, ITSM, low‑code automation, analytics, and digital adoption platforms

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Published 3 months ago

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stc Kuwait

Koweït