Team Leader
Alghanim Industries
Job description
About the role
The Team Leader will drive improvements in the Customer Service Index by ensuring timely job completion, high productivity, and first‑time right fixes, ultimately boosting revenue.
Key responsibilities
- Control and monitor jobs based on technician ability to achieve highest productivity, customer satisfaction and lowest comeback jobs, ensuring delivery within promised time.
- Open and process job cards, perform quality checks and road testing of vehicles.
- Evaluate technician performance against standards, arrange training or coaching as needed, and keep the team motivated.
- Diagnose technical problems with and without diagnostic tools while maintaining health and safety standards.
Required profile
- 3‑5 years of experience working in a dealership environment.
- Good command of both English and Arabic.
- Team player able to work under pressure.
Required skills
- Proficiency with MS Office applications.
- Computer literacy.
- Use of diagnostic tools for vehicle troubleshooting.
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Published 8 hours ago
Expires 1 month from now
5 views · 0 interested
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Alghanim Industries