Waiter – Guest Service

About the role

As a Waiter at Radisson Blu, you will deliver the brand’s "Yes I Can!" service ethos, ensuring every guest enjoys a seamless dining experience. You will work in a dynamic restaurant environment, supporting the Food & Beverage team to uphold the highest standards of hospitality.

Key responsibilities

• Set up and arrange tables, chairs, and service stations before opening.
• Take drink and food orders, enter them accurately into the Micros POS system, and serve promptly.
• Maintain cleanliness of tables, chairs, service stations, and dining area throughout service.
• Monitor guest needs, respond to enquiries, and handle complaints with a proactive attitude.
• Ensure all condiments, china, glassware, and cutlery are stocked, polished, and presented correctly.
• Collaborate with colleagues, assist in other outlet areas when required, and uphold hotel policies on hygiene and safety.

Required profile

• Strong customer‑service orientation with a friendly, professional demeanor.
• Ability to work efficiently in a fast‑paced environment and follow standard operating procedures.
• Good communication skills and teamwork attitude.
• Reliability in attendance and punctuality.

Required skills

• Proficiency with the Micros POS system for order entry and billing.
• Knowledge of proper handling and maintenance of service equipment.