Ecommerce Coordinator

About the role

The Ecommerce Coordinator will be based on‑site in Sulaibiya and will manage KDCow’s product listings across multiple online marketplaces. The role ensures that product information, pricing and availability are accurate, while monitoring sales performance and supporting promotional campaigns. The coordinator works closely with sales, marketing and customer service teams to enhance the digital shopping experience.

Key responsibilities

• Manage and update product listings on ecommerce platforms, ensuring accurate information, pricing, and stock availability.
• Monitor online sales performance, track campaign results and generate regular performance reports.
• Provide insights and recommendations to drive online growth.
• Collaborate with sales, marketing and customer service to improve user experience and resolve customer issues.
• Coordinate with internal stakeholders and external partners to support promotional activities.
• Ensure compliance with company policies and contribute to continuous improvement of the digital presence.

Required profile

• Strong e‑commerce and sales knowledge for managing online listings and promotions.
• Analytical ability to interpret data, track key metrics and deliver actionable insights.
• Excellent customer service and communication skills for handling inquiries and coordinating with stakeholders.
• Ability to work collaboratively in cross‑functional teams and adapt in a fast‑paced environment.
• Bachelor’s degree in Business, Marketing or a related field (preferred).
• Experience in FMCG, retail or ecommerce operations is an advantage.
• Fluency in English; Arabic language skills are a plus.

Required skills

• Experience with ecommerce platforms.
• Proficiency in Microsoft Excel.
• Ability to use basic data reporting tools.