Growth & Experience Coordinator

About the role

We are seeking a Growth & Experience Coordinator to be the operational backbone of our CRM, customer experience, loyalty, and digital marketing initiatives. In this fast‑paced digital environment, you will ensure that campaigns are delivered on time, align multiple teams, and maintain high standards of execution.

Key responsibilities

• Coordinate CRM, growth, customer experience, and digital marketing campaigns across departments.
• Manage project timelines, approvals, dependencies, and keep campaign calendars and trackers up to date.
• Oversee campaign budgets, vendor invoicing, and support finance with payment tracking and audit documentation.
• Collect and organize campaign performance data, prepare regular reports, and maintain dashboards with a focus on data accuracy.
• Build and maintain workflows, project trackers, and documentation, identifying risks and ensuring process excellence.
• Serve as the liaison between internal teams and external partners, preparing meeting notes, briefs, and follow‑up action plans.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Communications or a related field.
• 1–2 years of experience in marketing coordination, CRM operations, or digital marketing.
• Strong organizational skills with the ability to manage multiple priorities in a collaborative environment.

Required skills

• CRM platforms
• Digital marketing tools
• Project coordination and timeline management
• Data reporting and dashboard maintenance