Senior Business Analyst – Supply Chain Management

About the role

Alghanim Industries – Food and Beverage is looking for a seasoned Senior Business Analyst to drive improvement projects across its supply chain, logistics, and delivery operations. You will act as the bridge between business units and technology teams, shaping requirements, optimizing processes, and ensuring successful delivery of strategic initiatives.

Key responsibilities

• Lead analysis and requirement gathering for supply chain, logistics, last‑mile delivery, home delivery, installation services, reverse logistics, returns and marketplace fulfilment.
• Facilitate workshops, produce Business Requirement Documents, user stories, process flows and acceptance criteria.
• Collaborate with business stakeholders, IT architects, QA teams and external vendors to design and implement solutions.
• Analyse operational KPIs, identify automation opportunities and recommend optimisation measures.
• Assess technology solutions and vendors, develop scorecards and present recommendations.
• Prepare and deliver presentations to communicate findings and proposals.

Required profile

• Minimum 7 years of experience in business analysis within supply chain or logistics environments.
• Strong communication, analytical and problem‑solving abilities.
• Proven ability to manage multiple stakeholders and drive projects to completion.
• Passion for retail operations and awareness of emerging technology trends.

Required skills

• Business Process Mapping
• User Story Writing
• Stakeholder Management
• UAT Management
• Data Analysis Reporting
• Gap Analysis
• Confluence
• Jira
• Requirements Engineering
• Process Modelling