Specialist Food Safety & Quality

About the role

The Specialist Food Safety & Quality will ensure that all food products and operations meet the highest safety and quality standards. Working closely with operations, legal, and central teams, you will drive compliance, training, and continuous improvement across the business.

Key responsibilities

• Collaborate with local and central departments to achieve business objectives.
• Deliver food safety and quality training, templates, and procedures to all employees.
• Conduct food and health‑safety inspections, investigations, and data analysis of potential hazards.
• Support serious customer complaint escalations and act as the first point of contact for food safety matters.
• Liaise with the legal team, coordinate product withdrawals, recalls, and manage serious incident responses.
• Ensure compliance with local food‑safety authority enforcement actions and monitor regulatory developments.
• Oversee external laboratory testing, maintain product documentation, and execute mystery‑shopper and product sampling programs.
• Provide regular reports to stakeholders, execute health‑and‑safety inspection programmes, and lead audits and corrective‑action follow‑up.
• Deliver health‑and‑safety training and maintain competency records.

Required profile

• Degree in Food Science or a related field.
• Minimum 3 years of experience managing Food Safety, Quality, or Health & Safety in large‑scale retail grocery, foodservice, or manufacturing.
• Fluent proficiency in Arabic and English.
• Proven ability to conduct risk assessments and provide mitigation recommendations.
• Current knowledge of HACCP principles and health‑and‑safety standards.

Required skills

• HACCP implementation and maintenance.
• Risk assessment and hazard identification.
• Food safety regulations compliance.
• Health & safety standards and audit management.
• Laboratory testing coordination.
• Documentation preparation and management.
• Training delivery and competency tracking.
• Arabic language proficiency.
• English language proficiency.

What we offer

• Opportunity to work within a leading global delivery platform.
• Collaborative environment with cross‑functional teams.
• Professional development in food safety and quality leadership.