Travel Sales Agent – On‑site in Kuwait

About the role

Off to Work is a fast‑growing Kuwait‑based travel platform that connects GCC travelers with curated travel packages. As a Travel Sales Agent you will work on‑site at the Crystal Tower office, handling inbound leads from the app and WhatsApp, designing trips and closing sales.

Key responsibilities

• Convert inbound leads from the mobile app and WhatsApp into confirmed bookings.
• Issue flight tickets, manage changes, reissues and refunds using Amadeus.
• Book hotels, insurance and additional services from direct suppliers and DMCs.
• Maintain detailed records of every interaction in the company CRM.
• Achieve monthly sales and profitability targets.

Required profile

• Currently residing in Kuwait with a transferable residency.
• Minimum 3 years of travel sales experience with a proven record of meeting targets.
• Fluent Arabic and excellent English communication skills.
• Experience handling customers through live chat and CRM systems.
• Strong negotiation and persuasion abilities.

Required skills

• Amadeus (ticketing, reissues, refunds).
• Live Chat platforms.
• CRM systems.

What we offer

• Fixed salary plus sales commission.
• Tech‑driven environment with AI tools supporting daily work.
• Growth opportunities within Kuwait’s fastest‑growing travel platform.