Commercial Account Manager

About the role

The Commercial Account Manager will drive performance and strategic positioning of GSK’s biopharmaceutical portfolio, including vaccines, across key accounts in Kuwait. Working closely with cross‑functional teams, you will build sustainable growth, strengthen customer partnerships, and execute integrated account strategies.

Key responsibilities

• Engage key customers, segment accounts, and understand decision‑maker objectives, drivers, and barriers.
• Develop and execute joint business plans with hospitals, pharmacies, insurers and tendering authorities, customizing value propositions and negotiating agreements.
• Monitor product demand, manage stock levels and expiries to ensure continuous availability.
• Collect purchase orders, ensure accurate invoicing, calculate rebates and manage tender opportunities.
• Lead the end‑to‑end relationship with distributors, maintaining trust, communication and alignment.
• Drive the commercial cycle – forecasting, ordering, supply governance, and monthly performance reviews.
• Collaborate with finance, compliance, and other internal stakeholders to resolve issues and maintain governance.
• Lead strategic planning and execution of Joint Business Plans with key accounts.

Required profile

• Proven experience in commercial account management within the biopharmaceutical or healthcare sector.
• Strong ability to build and maintain relationships with distributors and key healthcare customers.
• Demonstrated skill in developing joint business plans and negotiating mutually beneficial agreements.
• Solid understanding of product demand forecasting, stock management and tender processes.
• Ability to work cross‑functionally and ensure compliance with internal and external regulations.

Required skills