Manager, President's Office, Strategy & Institutional Performance

About the role

American International University (AIU), a private institution in Kuwait founded in 2019, is recruiting a Manager for its President's Office, Strategy and Institutional Performance. The position reports to the President and provides executive administrative, coordination and performance support, helping implement and monitor the RISE Strategy 2026-2030, institutional KPIs, strategic initiatives and executive reporting.

Key responsibilities

• Support the RISE Strategy 2026-2030 by coordinating plans, milestones, KPIs and progress updates, maintaining the Balanced Scorecard and cascading KPIs across schools and departments
• Manage the strategic planning and reporting calendar, prepare the Annual Strategic Progress Report for the Board of Trustees and maintain the strategic risk register
• Coordinate with the PMO and Special Projects structure to monitor major initiatives, accreditation milestones and project progress, and follow up on projects assigned by the President
• Manage the President's calendar, coordinate Senior Leadership Team and Board meetings, and act as a coordination point for the President's Office, departments, senior leadership, consultants and visitors
• Track Presidential decisions and actions, prepare executive correspondence, briefings and reports, and coordinate monthly institutional reports and the Annual Report
• Monitor emerging technologies such as AI, adaptive learning and learning analytics, prepare technology briefing notes, and coordinate their evaluation and piloting with the CIO
• Prepare regular briefing materials for the President, coordinate strategic communications, and handle confidential institutional, financial, personnel and governance information with discretion

Required profile

• Master's degree in Business Administration, Strategy, Higher Education Management, Public Administration, Project Management or a related field; a doctorate is an advantage
• Strong organizational, analytical, communication and coordination skills, with the ability to manage competing priorities and handle confidential matters
• Ability to work effectively with senior leadership and internal and external stakeholders